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The facilities were great and the satisfaction manager was friendly and helpful
I would like to thank Jarwin especially for his patience and assistance during my stay :-) the customer service was brilliant!
Bill is very courteous and he is quite responsive considering he is the only person in charge of the whole block. Bill is also very friendly and patient when going through the functions and capabilities of the Apple TV.
On a side note, the air-conditioner could be cooler so that the second floor can be more cooling. Alternatively, suggest providing a desk fan on the second level for better air circulation on the second floor.
I stayed for two weeks. I am very pleased.
It was very clean
Excellent service; cleanliness, comfort, staffs and location accessibility are excellent . Shoutout to the accommodating, helpful and friendly staffs, Jarwin and Arynna.
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Room as advertised, clean as expected. Bed was comfortable, all appliances working well, quiet despite being next to a main road. Staff (Clarence) was friendly and accomodating. The main door is locked to non residents and there is temperature check at the front door, for safety. I enjoyed my experience here and recommend to my friends looking for peace and rest.
Next to food shops, convenience store next door, mall withing walking distance. Busstop within walking distance.
Affordable for the good service offered.
We would like to thank Mary for her warm reception. Check-in procedures were done efficiently.
It was clean
Bed felt a little shallow and uncomfortable
While it is a convenient location, I can hear buses rolling down the street and feel the vibrations, which breaks the immersion
Price is competitive
My computer had trouble connecting with the wifi a first
The self check-in instructions were clear.
All the daily necessities were provided.
Your guest manager (Clarence) was very helpful. He helped me with grab and one time I needed help with the laundry machine, he came in less than a minute.
10/10. Love how the bed is placed near the window.
It’s near Boat Quay and the German Embassy is in walking distance.
Clarence hosted us. He was friendly, welcoming and helpful. Third time staying with Heritage Collection. Always a great experience! Thank you.
Shower Door for room 402 not able to close properly, it’s bent down so can’t close
Sink in toilet room 402 needs to be unclog - slow draining
Should have drying rack, cloth towel to wipe dry dishes (those thin blue white stripes one if you know) , a hob else aircon will stink as no windows to open when cooking for long run
Extremely value for money, staff was polite and on time, plenty of hangers and closet space
Should get a device management tool from Apple to manage the Apple TV so that guest don’t need to log in to use - able to see previous guests emails - possible breach of privacy. Can contact any Apple store in sg mbs/orchard/Jewel to set it up. Free.
Could see stains in corners of toilet
Bed is comfy, only 2 pillows and 2 throw pillow, would prefer bolster
Great location, awesome customer support!
Place was clean and cozy. Enjoyable stay overall
Wonderful and excellent service rendered by Mary!
It was a great experience.
i have a very enjoyable staycation definitely will return.... from price to the customer service is all very smooth and satisfactory... i just hope the deposit can be lower 300 is too high and first time see such place collecting deposit.. i felt it is redundant
it is very clean and all sanitise maybe can check on the cutleries and cooking wok is well clean too
very comfortable with various tv station perhaps i still unsure on how to use the remote i can't find local channel tv
quite good location near to alot food place the only thing is not near to mrt need to walk other than that is perfect
price is very worth however the deposit id redundant and very high at 300
WiFi can be improve i keep getting cut off on room and even the apple TV connection too got problem
Great place, cleanliness and cosiness, and Mary who helped us check in was efficient.
A nice location and amenities.
Really enjoyed my stay, will definitely return for my staycation.
Thanks to Mary, best service, excellent stay.
Clarence is really helpful during my stay, with instant response to all my questions. Also I appreciate early check-in is offered per my request.
Well-equipped room with everything I need.
Excellent location and view. Very convenient!
Fast and stable
very good . im very happy during i stay there. :)
good customer service by Jolene Jarwin and the team
Good, I will come back
The stay was close to perfect thanks to Jarwin and Joelene. The only chink was the clearing of rubbish - trash bags were left all over the top of the stairs and we almost tripped going down.
Jarwin and Jolene have made my stay very enjoyable and I felt very welcomed. Will definitely be booking again with Heritage in the future!
Kudos to Jarwin and Jolene. Both of them are very helpful and friendly. I had a wonderful experience with Hericoll and will definitely go back next time.
Overall I'm happy n enjoyed i stay at Heritage Collection
The staff here is very helpful. Room is tidy and clean.
Thanks Jarwin for the sweet treat and the attentive service :)
I'm so pleased w the hospitality from Jolene and Jarwin. They make my stay pleasant and welcomed. They are very helpful w a lot of enquiries I had. Wish I can stay longer Please send them my virtual hug.
Plus, eventho my room at Level 2, near road, not noisy at all. ❤️
Hard for Grab or taxi to drop me. Dangerous to just park by the road.
The WiFi need to improved or else suggest to provide extra LAN port in future
I enjoyed the stay and really pleased with the reception, Jarwin who accommodate my enquiry and request. I was late for my requested check in time and Jarwin was there to wait for my arrival. Overall the place is superb. It was very clean.
The place is very clean.
Bed is comfortable and cozy
Near to 7/11 and just beside the famous raffles hotel.
It was worth the money due to the location.
Good wifi connection.
It was perfect from the day i check in and check out with the help of Mr Jarwin ! Easy and fuss free was what i love about checking in and out of this hotel. Mr Jarwin.Though it was near a pub, there was no noise from inside the room. Its a perfect little escape away from your house to have a hotel that vibes like your house but offers even better services. With Mr Jarwin service, making sure we do not have problem was what i love the most too ! Easy to be reached as well !
The environment is great and the price is reasonable! Recommended! Jarwin is a really good host who went out of his way to assist us!
非常好！！很干净，很安全，很舒适，麻雀虽小 五脏俱全！尤其是有足够的储物空间，厨房用具，还有很棒的床具！Jarwin 做的特别好，耐心周到，会及时问我需要什么，给我提供优质服务。谢谢！不过，希望有两个改进的地方，一个是热水器好像坏了，没有热水。另一个是盥洗台太小了，我需要把头埋进去才能防止水溅落在脚上
Thumbs up for Heritage at Seah, I really enjoyed birthday staycation. The unit is very fancy and comfortable, safe and it really feels like home. All the things you need is available on the unit. Appreciate also the amazing tandem of Jarwin and Rid, they are very accomodating and prompt in their response everytime I have an inquiry. I will highly recommend this hotel and their staff. Will surely go back soon and Thank you for a great accommodation.
Friendly stuff near to town clean room
Awesome staycation. Place was alittle small but very cosy. Walking distance to City Hall and lots of food options! Highly recommended!
Nice and chilling place for couples.
The place was really nice and it have everything I need
I simply love everything in heritage.. I love the locations.. Perfect for those who wants privacy Heritage is a place you can unwind yourself... Tho theres no swimming pool.. Still i find it the best place and will be my no 1 if i were to have my staycations again..
Its like my 2nd home.. and how i wish i could owe one of the room there permanently.. can nego the price hahahahaa...
The best n awesome LOFT which u cant get in other places...
And u can watch NETFLIX..
Perfect.. Just a walking distance to bugis.. Where u can shop n dine..
worth the price..
Overall the stay was great!
The con part is prolly the aircon, it has loud watery sound thru out the night.
Other than that, its all great.
Love the customer service by Jarwin too!
Clarence and Jarwin was super accommodating to the switch in check-in times and helped us get settled into the loft with ease. Whenever we had a question (e.g. nearest grocery store, wifi password, whether we could borrow an umbrella), Clarence responded almost immediately and was super helpful. Both of them also followed up with us after our stay to make sure we had an enjoyable time. We also left an olive oil bottle in the loft and Jarwin helped us retrieve it easily. Overall, a really great experience thanks to Clarence and Jarwin and we hope to return again! :)
The TV was not connected to the wifi properly and we couldn’t watch netflix on it.
A fuss free check in and check out that none of the local hotel here gives that makes me come here countless times. Have always been served by Amanda due to the frequent staycation i have here and never once was i disappointed with her service. And my recent stay was greeted by Clarence and Jarwin, and again their staff are accomodating to every last minute request you have. A tip top customer service they orovided you throughout the stay. The hotel itself feels like you are at home so its a good escape but with a different environment that you need with this pandemic going on.
Near to all the places that is within a walking place such as Bugis
Affordable price for the stay that you are staying
Connection was good and plus point having a Netflix channel
Clarence and jarwin were attentive to our needs during the stay and assisted us in many areas. Will be back again!
Great location and value!
Extra pillows for a 10