Honest Reviews

Interesting setup, and very thoughtful and good factilities.
they even give you detergent and dish washer.
Got fridge and microwave
Wifi is strong
fairly price comparable to Hotel
Chinatown - a lot of food around.
room is good
confirmed clean

great stay

it's quite small room (same size as typical hotel room) but equipped with full kitchen for light cooking, overall experience is good

Mary’s superb! Replies fast and was very accommodating of my requests — thanks, Mary!

Location was great - near to a lot of food options and accessible by public transport.
In-room amenities were excellent, and the kitchenette and laundry facilities would make the place very liveable for longer-term stays.

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It was a wonderful stay at Heritage Collection @ Chinatown. The staffs were very friendly and prompt to reply any of my enquiries. They were also prompt in replying and the environment was very clean. Would definitely wanna come back again!

Friendly staff and great communication. Would prefer if they have upholstery that do not stain easily. Or every customer will be charged.

Enjoy my stay at Heritage Collection. The staff are very helpful and friendly. The locations are great. I like the self-in check with a mobile app.
One thing that bothers me is the WIFI connection. I am a heavy internet user. I need to do video conferencing very often. So I am very sensitive to the quality of my internet connection. But I found that the WIFI quality varies among the three locations of Heritage Collection that I have lived, China Town, Boat Quay (Quayside), and Boat Quay (South Bridge). China Town's WIFI is the worst, Boat Quay (South Bridge) is acceptable, Boat Quay (Quayside) is excellent. Since each room has a dedicated WIFI router, the WIFI signal always looks good. But I think the network has some configuration problem that affects the quality and stability of the internet service.

All good
Working not good, sometimes had to switch for mobile data

Good service and decent apartment for SHN at good price.

Great customer service team that was quite responsive with solutions and recommendations, from booking to the entire stay period. They have the right team.

In general, staff was very friendly and supportive, and quick to respond. Really appreciated on this.
One of my uncomfortable points is, there is no sound proof at all. One night I could hear a couple's private activity sound from starting till the end.
And WIFI!!!! -my most frustrating thing. One Sat morning, I found WIFI is totally gone. This hotel, even normal signal is very weak, so if no wifi, it's pretty difficult to do anything. TV also cannot watch. This took almost 12hrs. I could see TV only in the afternoon on Sat.
And During my last night, wifi, again, down. It's midnight, so I didnt apps to the staff, but cannot see any TV till next day morning. again, signal is very weak, so I couldn't even take grab in my room. I need to go out to find proper signal.
But apart from this point, the others are pretty much ok and I still can recommend.

I loved it. Clean and well designed. The location was also the best for me. The staff is cooperative and helpful. Mary is great, kind and responsive. The apartment is fully equipped (laundry, small kitchenette for light cooking, smart TV, WiFi ... etc.

Before I stayed at HC Apartment, I had stayed at FourPoints By Sheraton. Honestly, if I had to compare, HC Apartment is wayyyyyyyyy better.

I strongly recommend it.

Good accommodation and facilities. Staffs are very friendly and warm welcome me. Great location and great price for 3 days 2 nights.
Just that the WIFI really cannot make it. Everytime disconnected within 2 minutes. Even the AppleTV also lagging badly and keep disconnected.

Love the view and balcony! Room is satisfactory, all basic necessities provided!

Front staff were fantastic. Apartment was a little noisy though given the traffic outside Boat Quay. Could easily hear a baby cry at the restaurant downstairs.

Overall worth the money

Appreciate the assistance rendered during stay. Would be great if some indication was given as to which entrance to use (Boat Quay had 2 doors?).

Room was clean and nicely equipped.

Nice location, but the level I’m staying tends to be noisy when it’s crowded on the street.

I had one of the best hospitality experiences at HC! Jarwin and his team welcomed me and helped me have a smooth check-in and check-out. I am also grateful to the Sales Team that helped me with my reservation since I had a last-minute issue. Everything was just perfect, well done to everybody!

Impressive price-quality rate
Great location very close to Clarke Quay and other points of interest

Veron and Jarwin provided an excellent services, will definitely stay in Herritage Collection again. Thanks for the Superb service.

Marvellous Boat Quay Location that’s just stone throw away from Funan and Clarke Quay Mall
Super comfort and with very minimum noise

My stay in the Heritage Hotel on Clarke Quay was really nice. The staff was super friendly and the room was very lovely.
The hotel is in the center of the city so you can enjoy a walk through town or sit by the river and gaze at the lights in the evening.
Before I arrived, Mubien send me a video on how to get my keys. The video made the check-in process much easier. Also they assisted me during my stay and made it very enjoyable.
I really liked my stay there.
I’ve always had a good connection to the WiFi.

It is very central and you can have a nice walk through the city.
The bed was very comfortable and the room had everything I needed.

The overall stay was excellent! Veronika and Jarwin were of great assistance from the check-in process all the way till we left. They were very responsive and prompt to assist us when needed. The room was also very spacious with excellent amenities.

I've already booked another upcoming stay with them as of the time of writing this review!

The one thing that attracted me to the place was the size of the balcony. It is really spacious as per the pictures in the website.
Did not expect that there’s alot of amenities that we can make use of as well!
Overall it was a good stay and would definitely return and this time, abit longer.

The hotel environment is way better than my initiate expectation. Room is clean and location is really convenient.

Had a very enjoyable 3D2N stay at Heritage Collection Boat Quay! It was our first time staying at a studio apartment and it definitely will not be the last given how great this experience was. While the room was compact, there was more than enough space for two person to stay there comfortably for a prolonged period. Everything was very clean and tidy as well. Would really like to thank Jarwin, who was our main point of contact, for helping to make the stay a lot more enjoyable by responding to our questions/requests and taking care of any issues we faced promptly.

Overall, the place is excellent for a medium/long stay and very value for money. The only minor setback would be the electric cooker. The cooker was small and quite weak, and the heat supplied was not constant. It would have been great if a slightly bigger and more reliable induction cooker could be supplied. Nevertheless, we were extremely satisfied with the stay and will definitely return for another in the near future.

This is my 2nd time 4nights 5 days stay here.
I really love the location and the room.
Really appreciate the spontaneous support from Jarwin and the team :) thank you much :)
Location is just nice , Center to almost everywhere.
Will definitely come back next times.

Really worth the price and standard!

My room is happened to be near to laundry area, so can hear a bit of laundry noise. Other than that, I really love it !!!
I really love the bathroom!!!
Overall the whole room is very clean!
just the small corner behind TV needs a bit of improvement.

Jarwin and Veronica has made the self check in so smooth and seamless. Their prompt help has made the stay so enjoyable. 10/10 for their service!
Super strong
Thanks for the staywithhc promo code. Pls dont remove it
Good food around
Super comfy
Really very clean

This is the perfect hotel for a weekend getaway in Boat Quay;one of the best kept secrets in Singapore. The room was clean, very comfortable, and the staff was amazing. Special shout out to Jarwin and Veronika for your assistance and prompt responses. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting the area.
Very good wifi that allows streaming of Netflix and Disney plus
Great value
Amazing riverside views with many restaurants to satisfy any food cravings.
Very quiet; nice place to relax and unwind.
The room was nice and clean.

I needed a place to stay in Singapore coming from Shanghai. After having my first two bookings cancelled in other hotels, Heritage Collection opened the door and made sure I had a really good first Singapore experience. The check-in process was smooth, the rooms were comfortable, clean and well designed, and the team (Veronika, Syasya, Mubien and Jarwin) behind the two locations I stayed - Clarke Quay and 76 on Boat Quay - made sure I had a very pleasant experience, not only checking how was my stay but also very helpful.

Overall, I would very much recommend family and friends to stay at Heritage Collection.

Everything clean and new. The room was really small, apart this no other negative feedback. Vero and Jarwin very kind and helpful. I'll be back again.

Self check in was quite easy. Room was clean with ample amenities. Ceiling was a bit low for us as we bumped quite a few times but just had to be more careful. Location of hotel was great with ample restaurants within walking distance.

Very cozy and comfortable stay for 2 people with super good location and ambundance of food and convenient stores around. able to walk all the way to haji lane/jalan sultan to explore and walk back. near to bugis as well as city hall. the room was clean, the toilets as well. only issue faced was the mobile key which didnt work well for us and got us stuck outside for a while but the host resolved this very quickly for us by providing us with the physical keycards. hence, 5 stars for everything.

As mentioned in the title, the room is extremely cozy for a couple, the location was good, near to clarke quay and a few bus stops away from Chinatown and Maxwell FC.

Customer service was one of the best I’ve experienced, although its fully virtual, they tried their best to accommodate to my request and is pretty responsive. Wanted to book again for Christmas/New Year but its all full.

Booked the premium loft for my fiance's birthday. It was a very enjoyable stay as the room was cosy and there were many amenities nearby. The location was also very centralized as it was near to bugis, cityhall and suntec. As is it a loft, the bed and tv were on the top, so you are unable to watch shows downstairs. There is slight space constraints but overall still a clean and cosy stay.

Staff provided adequate and quick assistance when faced with trouble checking in. Smooth process overall as the instructions were clear to follow. The room was clean. Had a bit of an issue assessing the door at times (happened twice during 3D2N) - required several attempts of tapping before access.

Self checkin process was easy, room was well equipped.

Stayed 6 days in a Loft Room, wanted to be alone to focus on some online learning and content creation. The room design is clever, made good use of small space, even provide a kitchenette with bowls plates cutlery, microwave, kettle and toaster. There was even an electric cooking appliance inside the cabinet. The writing desk with shelving was very apt for my purpose.
Located conveniently between Bugis and City Hall stations, with several food outlets along the same row of shophouses and neighbouring streets.

The location of the apartment is accessible to good food and the staff were very responsive and helpful throughout the stay!

I love the space, for its location, able to cook simple food and easy self check in. The space is also cozy enough for a chill staycation. The only thing is the toilet has this sweaty smell which I got a fragrance card to put inside to just mask the smell a bit. It is something the management can consider to put in order to help get rid of that smell. Other than that, all is good!

Location is good and staff response fast.
Would be good if there's a couch on the lower level and dining space can be bigger.

If you're looking for a place where there is kitchenette setup, within CBD area plus absolute convenience, this is definitely a place to consider! My partner and I definitely have a great time here; we totally enjoyed our cooking session at the end of our daily agenda.

Other than the setting of the location and activities you get to do, what makes the stay more memorable is the friendliness of the service staff.

The staffs were very helpful and nice as we had to self check it. Overall my staycation for 3days 2days was great. My friend n I enjoyed ourselves very much. Good location. There is only one thing about the shower area as the shower curtain keeps sticking to u when u shower.

2nd time staying with Heritage Collection. Booked the premium loft plus on seah. The room is clean & cosy with all the kitchen equipements! Except that the bathroom has alot of tiny flies & the draw down curtain can be better as it doesnt block the light coming through the corner. But all is good! Will definitely stay with Heritage Collection again!

Heritage Collection on Seah is a perfect unit for a home away from home staycation.

1. Toilet had enough space and had a bidet (big plus point).
2. There was a separate table for dining enough for 2.
3. Ample kitchen appliances was provided which made our long stay easier for our food making decisions.
4. The bed was comfortable enough though we wish that would’ve been a bit more head room.
5. Apple TV was a huge plus point and we never had any issues with entertainment.

We are definitely looking forward to try the other rooms!

Overall we had a good stay with just a few minor things which could have been improved. The rain shower was dripping even if we did use only the normal shower head. However our stay was very good and the location is super nice with shops right around the entrance. Can recommend this place anytime.