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The facilities were great and the satisfaction manager was friendly and helpful
I would like to thank Jarwin especially for his patience and assistance during my stay :-) the customer service was brilliant!
Bill is very courteous and he is quite responsive considering he is the only person in charge of the whole block. Bill is also very friendly and patient when going through the functions and capabilities of the Apple TV.
On a side note, the air-conditioner could be cooler so that the second floor can be more cooling. Alternatively, suggest providing a desk fan on the second level for better air circulation on the second floor.
I stayed for two weeks. I am very pleased.
It was very clean
Excellent service; cleanliness, comfort, staffs and location accessibility are excellent . Shoutout to the accommodating, helpful and friendly staffs, Jarwin and Arynna.
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Wendy and Jarwin were very accommodating and helpful 12/10 would come again
The room was clean and both Wendy and Jarwin were really helpful starting from the checkin process to when I had enquiries.
The room was clean.
Some guests had the washing machine on really late which woke me up. But otherwise, the room itself was comfy.
The location was close to several bus stops and an mrt station. Making it really easy to travel.
I think the price was reasonable.
Very satisfied overall.... all have been very helpful
wendy , yun ting & jarwin help us alot
everything was super clean
Overall, everything was good. The amenitites that was given was thoughtful too. Shout out to Jarwin, Wendy and Yun Ting for helping out with the wifi and installing disney+. They all did very good service for my friends and I
Cleanliness is ok but there were ants coming out from one of the power outlets
Staff is really nice
Good, good and excellent
Very nice place. Clean room, good service.
I had a pleasant stay at Heritage Collection! Thank you so much for the host. A special shout out to Mary for helping us with our check-ins and explained the facilities in the room one by one! :)
The stay was pleasant! Good accommodations and service! Would come again.
I had a great stay there. Thank you.
No complaints... all have been very helpful, very satisfied.
Jarwin was great! He helped me check-in right after my SHN quarantine and get squared away in record time. When it was time to go, he helped me arrange a late check-out and offered to lend me his umbrella on a very rainy day.
This is my second time staying at Heritage Collection and I've been happy with my stay each time.
Great! I was able to play Call of Duty on wifi without issues :]
All staffs very kind and friendly, especially jarwin, he reach all out to your convenience stayed. Thanks you jarwin.
I enjoyed my stay, very comfy rooms, neat and clean. Shout-out to Clarence for helping me out with the location, luggage and all the information that I needed.
Clarence is really helpful during my stay, with instant response to all my questions. Also I appreciate early check-in is offered per my request.
Well-equipped room with everything I need.
Excellent location and view. Very convenient!
Fast and stable
very good . im very happy during i stay there. :)
good customer service by Jolene Jarwin and the team
Good, I will come back
The stay was close to perfect thanks to Jarwin and Joelene. The only chink was the clearing of rubbish - trash bags were left all over the top of the stairs and we almost tripped going down.
Jarwin and Jolene have made my stay very enjoyable and I felt very welcomed. Will definitely be booking again with Heritage in the future!
Kudos to Jarwin and Jolene. Both of them are very helpful and friendly. I had a wonderful experience with Hericoll and will definitely go back next time.
Overall I'm happy n enjoyed i stay at Heritage Collection
The staff here is very helpful. Room is tidy and clean.
Thanks Jarwin for the sweet treat and the attentive service :)
I have stayed for 10 weeks and I have to say Jarwin had been amazing and so helpful. Everything I have asked for or required was never any trouble. He was so supportive. Jarwin has just been fantastic and he is a great ambassador for the Heritage Collection. My stay in the hotel was great because of Jarwin. I highly recommend Jarwin! :)
Great hosting Jarwin. I strongly recommend for a comfortable homey staycation in city area.
Customer Manager Jarwin was attentive and pro active in making our stay pleasant. It would be good to provide a scoop for the laundry detergent as it was cumbersome to pour out of the container.
It drops off once in a while even though I was sitting next to the router
We had a pleasant stay all thanks to Jarwin, he was very accommodating and his hospitality was top notch, definitely one of the best staycation in Singapore!
Stayed for 3d2n premium loft, Overall not bad, my boyfriend & i quite like it. The TV has Netflix, Apple, iQIYI and other News portal (but you need to login by your own acc to watch it, otherwise it will be useless...). The trash in the staircase is full and smells(no one came to clear it when staying this 3 days). There have kitchenette in the room for light cooking, but not provided any condiments. Toothbrush & toothpaste are also not included.
P/S: Jarwin was friendly and messaged me a day in advance before check in.
Loved the hospitality from Jarwin! He’s very attentive and overall great service. I would definitely stay at heritage collection again.
We had a wonderful experience and great welcome by Jarwin. We would definitely come again in the future :) Highly recommend for couples or as a solo staycation.
The fridge could be cleaner and it was leaky.
Everything was lovely. The only challenge was the air-conditioning. It was sometimes too cold or not cold enough despite being at the same setting.
I enjoyed the stay and really pleased with the reception, Jarwin who accommodate my enquiry and request. I was late for my requested check in time and Jarwin was there to wait for my arrival. Overall the place is superb. It was very clean.
The place is very clean.
Bed is comfortable and cozy
Near to 7/11 and just beside the famous raffles hotel.
It was worth the money due to the location.
Good wifi connection.
It was perfect from the day i check in and check out with the help of Mr Jarwin ! Easy and fuss free was what i love about checking in and out of this hotel. Mr Jarwin.Though it was near a pub, there was no noise from inside the room. Its a perfect little escape away from your house to have a hotel that vibes like your house but offers even better services. With Mr Jarwin service, making sure we do not have problem was what i love the most too ! Easy to be reached as well !
The environment is great and the price is reasonable! Recommended! Jarwin is a really good host who went out of his way to assist us!
非常好！！很干净，很安全，很舒适，麻雀虽小 五脏俱全！尤其是有足够的储物空间，厨房用具，还有很棒的床具！Jarwin 做的特别好，耐心周到，会及时问我需要什么，给我提供优质服务。谢谢！不过，希望有两个改进的地方，一个是热水器好像坏了，没有热水。另一个是盥洗台太小了，我需要把头埋进去才能防止水溅落在脚上
Thumbs up for Heritage at Seah, I really enjoyed birthday staycation. The unit is very fancy and comfortable, safe and it really feels like home. All the things you need is available on the unit. Appreciate also the amazing tandem of Jarwin and Rid, they are very accomodating and prompt in their response everytime I have an inquiry. I will highly recommend this hotel and their staff. Will surely go back soon and Thank you for a great accommodation.
Friendly stuff near to town clean room
Awesome staycation. Place was alittle small but very cosy. Walking distance to City Hall and lots of food options! Highly recommended!
Nice and chilling place for couples.